Why AtoZ Connect? We're a bunch of laid back people, with a passion for hard work and functionality. Our team is dedicated and big on serving the needs of the parent-teacher world with a directory-creation app.
Customer Relationship Manager
We're AtoZ Connect, a dynamic company based in Rockville, MD, and we're looking for an exceptional person to join our team. We work with nearly 500 schools and parent groups across the country, providing them with a unique software that helps them create their school directories and communicate with parents. We also created directory software customized especially for Neighborhood Associations. We have a small team (6 full time and 6 part-time) with big ideas, and our management has a good track record of building successful businesses.
Our ideal candidate is someone who is extremely organized and can put in place systems and processes to allow our clients and our office to function at maximum capacity. They are comfortable with web-based software and have a desire to learn more. The candidate also must be extremely detail-oriented. As would be expected, follow-up and proper documentation are essential in this position. As we/you grow in this position, the job will enable you to progress and remain challenged with an increase in your responsibilities and compensation!
Customer Relationship Manager Tasks Include:
Working with our contacts at our client schools/neighborhoods to ensure they have the tools to succeed
Training our clients on how to use our software
Answering emails/calls from parents trying to use our software
Detecting issues/problems with our software based on feedback from customers and analyzing situations happening in real-time
Prospecting new schools/clients to help grow our business
Assisting Sales Reps with marketing and collateral as needed
Updating user guides and other collateral developed to help school contacts and parent users of our software
Assisting with Accounts Receivable and contacting customers to find out the status of artwork for ads
Designing and Configuring mobile ads in our School Directory App software
Collaborating with our marketing personnel to improve both our print and digital marketing initiatives
Teaming with our graphic artist to ensure directory production runs smoothly
Why Join Us?
Paid Vacation & Holidays
Annual Profit Sharing Bonuses
Ability to influence the direction of our products
Laidback work environment
No needless bureaucracies or inside company politics
If you are interested in this position, please send us your resume and a cover letter.
We’re seeking a passionate, ambitious individual to join the sales team at AtoZ Connect, a fast growing and community driven business! As a Sale Account Representative, you earn a base salary plus commission and bonus!
AtoZ works with over 175 schools in the Washington, DC metropolitan area helping them streamline the creation of their school directories. We serve the needs of parent-teacher and community groups with our online directory-creation software and mobile app.
You will play a key role in increasing revenue by selling advertising sponsorships to local businesses looking to target the parent community in the Northern Virginia area. Hours are very flexible (hoping you can work 30-40 hours a week) and working from home is encouraged!
Our Sales Representative should have these qualifications:
Strong work ethic and desire to succeed
Insight and understanding of the Northern Virginia parent/family world
Ability to develop rapport and build relationships
Excellent communication and presentation skills
Proven ability to succeed in a competitive environment
Independent, self-motivation, self-starter, and outgoing